Sam Altman got shown a video of ChatGPT completely botching a timer. He went quiet. And in that silence, the internet wrote the story for him. Here's what I would have advised. Laugh first. The guy is hilarious, and everybody watching already knows it. When you refuse to acknowledge what the room finds funny, you don't look composed. You look disconnected. Then invite him in. Bring the guy who breaks your product onto the team. That single move turns a critic into proof that you can take a hit. Silence is never neutral. Every gap you leave gets filled, and you rarely like what somebody else writes in it. Who's holding your pen right now?
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